IT Business Analyst

Requirement Gathering & Analysis

• Collaborate with clients, internal teams, and stakeholders to gather,document, and validate business requirements.
• Analyze and map business processes, identify improvement opportunities,and propose feasible IT solutions.
• Translate business needs into functional and technical specifications.

Pre Sales Activities

• Assist the sales team with requirement scoping feasibility assessments and effort estimations.
• Prepare proposals presentations and product demonstrations tailored to client needs.
• Draft Scope of Work SOWs and requirement based documentation.

Post Sales Project Support

• Support project delivery teams by ensuring clear understanding of requirements and scope.
• Assist in preparing and maintaining Business Requirement Documents BRD Functional Requirement Documents FRD and user stories.
• Conduct workshops client demos and requirement walkthroughs.
• Facilitate communication between technical teams QA and business stakeholders.

Team Collaboration and Coordination

• Collaborate with project managers developers designers QA testers and other stakeholders on a day to day basis.
• Check and track status updates regularly to ensure timely delivery of tasks.
• Coordinate with cross functional teams to resolve blockers and ensure smooth workflow.
• Act as a bridge between business stakeholders and technical teams to align expectations and deliverables.

Documentation and Analysis

• Develop and maintain wireframes process flow diagrams and mockups for clarity.
• Prepare project documentation meeting notes and reports to track requirements and progress.

Quality Assurance

• Participate in UAT User Acceptance Testing by preparing test scenarios validating outcomes and ensuring solutions meet business requirements.
• Report defects track resolutions and ensure timely closure.

• Bachelors degree in Information Technology Computer Science or related field.
• Minimum 2 years of experience as a Business Analyst in an IT services or product company.
• Strong knowledge of requirement elicitation techniques process modeling and documentation.
• Proficiency in tools such as MS Office Suite Excel Word PowerPoint JIRA Confluence Trello or similar.
• Experience with Agile Scrum methodologies.
• Excellent verbal and written communication skills to interact with clients and internal teams effectively.
• Experience in creating BRDs FRDs wireframes user stories and flowcharts.
• Familiarity with software development lifecycle SDLC and QA processes.
• Exposure to pre sales support activities including proposal drafting and client presentations.
• Ability to multitask manage priorities and work in a collaborative environment.
• Exposure to AI ML enabled tools.

• Competitive salary and performance based benefits.
• Opportunity to work on diverse global IT projects.
• Professional growth through learning and exposure to advanced technologies.
• Collaborative innovative and inclusive work environment