Challenges

Traditional product manuals are boring and not much interactive anymore. Complex tools such as assembling a piece of furniture, assembling any mechanical machine or working with any complex tools where traditional booklet-type product manuals are not effective. Our clients wanted to develop a multi-tenant and subscription-based SaaS (Software-as-a-Service) platform where manufacturers and suppliers can create and publish digital manuals that are interactive and provide an audio-visual, graphically intuitive way to work with any manuals. Our objective was to bring traditional product manuals to life!

• Manufacturers and suppliers to provide a tool to manage digital and interactive manuals
• Avoid printing physical booklet-type manuals and therefore cost reduction in the overall supply chain and manufacturing
• Provide the best user experience for the product buyers, and consumers, to have engaging product manuals

Solutions

We planned the project with all the stakeholders, including clients and our team members. We thought that having a clear requirement is crucial in achieving a successful project, and therefore we started with a conceptualization phase. 

• We divided the project into various phases and each phase was to be managed as per the Agile methodologies. We followed a weekly sprint-based approach. 
• We developed web-based platforms for product buyers/consumers who can access the digital manuals, product manufacturers to prepare and maintain the product manuals for various products and a super admin panel for our clients to manage the platform. The platform supported German and English languages.  
• The engineering team worked on the technical project planning, schema designing, defining the micro-services architecture, and preparing the required algorithms and logic in order to process text, PDF, audio and video data into the system. Intelligent features such as text-to-audio, audio-to-text, PDF processing, image processing, pixel-mapping and managing video subtitles in various languages, are some of the notable features.