Introduction

You could lose a lot of business if you don't respond to a customer or lead promptly. Therefore, it becomes essential that you engage with your customers and be there whenever they need you. But how is it possible for a small or medium business to provide round-the-clock customer service? After all, it would be a costly affair to keep your service lines and portals manned 24 hours a day.

This conundrum can easily be solved with the help of AI-powered Chatbots. Chatbots are an incredible tool for businesses to increase customer engagement and improve lead generation. Chatbots are a great way for businesses to decrease customer servicing costs while providing ever-present 24*7 customer service. AI-furnished chatbots also provide an easy way to retrieve and manage historic customer engagements optimized through previous experience.

Are you unable to generate enough leads? You can boost the possibility of converting your visitors into leads by almost 10X if you set up an AI chatbot on your website. Businesses can enhance and support lead generation plans with business chatbots like AI NLP bots. Rule-based bots are designed to recognize latent customers and develop robust relationships with the candidate. We have curated a list of some of the best AI chatbots that can greatly benefit your business.

Top 8 Chatbot Platforms

1. Aivo

Aivo chatbots are artificial intelligence-based and are proficient in adapting to the requirements of any enterprise. It provides engaging interactions with potential customers in real-time. It is code-free and supports more than fifty languages, text messages, voice messages, and of course, emojis. These supportive features can be quickly integrated with third-party tools.

Pricing is in dollars, and a free trial of 30 days is available.

2. Botsify

A developer can develop chatbots for websites, social platforms like Facebook Messenger, and other business purposes like Slack, SMS, and WhatsApp. The appearances can be smoothly adjusted through the interface using drag and drop. The bot's auto-learning experience will help you manage complex tasks, and the live chat feature enables you to turn to personal assistance instantly. 

Pricing is $40, but you can use a free trial for 14 days.

3. Livechat + ChatBot

LiveChat and AI Bot both are developed under the same company and integrated. Both the products offer you a quiet balance of auto mode and human interaction. Chatbots can develop faster with readymade templates; thus, a lead operator can start work immediately without code formation. AI Chatbot algorithms make sense to edit replies and work as real representatives who transport talks to other crew members for further process.

Pricing is $40 to $499/mo, and a free 14-day trial is available.

4. Botscrew

Botscrew is a customized chatbot tool that helps you make amendments to your demands to achieve business goals, and it can integrate into your stack perfectly. A simplistic user interface is an attractive feature of Botscrew, and users can expertly work on that. The foremost benefit of the platform is allowing integration with social platforms like Facebook Messenger, your website, and Twitter, WhatsApp on a request authority. 

Pricing depends on the features you want to add to your Chatbot.

5. Pandorabots

Padorabots is a very older and popular chatbot hosting provider around the globe. More than three hundred thousand chatbots have been developed on this platform, including the publicly endorsed Mitsuku chatbot. The platform upholds an open standard scripting language called AIML. Therefore, it is easier for programmers to use. The developed bots can be implemented on the web, mobile, and other social platforms like Twitter, Slack, and more. The Mitsuku codebase can be authorized from Pandorabots and can be consolidated to other chatbots. Enterprise plans or a development plan to hire services are chargeable, and free services allow users to access 1000 messages per month.

6. Flow XO

Flow XO is a robust automation product that enables you to create chatbots faster. It helps you interact and engage with your clients over multiple sites, applications, and social media platforms. It is code-free and provides free limited function access. 

Pricing is $19/per month for 500 interactions.

7. Tidio

Tidio is a customer-specific product. Multi-channel support makes the users more beneficial to talk with clients. Live chat, messenger, and email conversations are supported on Tidio. It is a code-free and multilingual chatbot with a conventional UI. Tidio avails mobile apps, free plans, and free support with customization chatbot templates. In addition, it allows easy third-party integrations. 

Paid plan at $19/month with 5K interactions, and a free version with 500 interactions.

8. Ada CX

Ada is the latest forefront of your client experience, approving businesses to offer meaningful exposure at a time – quicker! The no-code AI chatbot makes CX more special, overcomes charges, and accelerates return when live agents are in conversation. It allows WhatsApp integration, and the UI is simple, with drag-and-drop functionalities, to use. No customization is applied, and no mobile app if users want specific functionalities that can be made possible on a customer's request basis.

Didn't find what you were looking for? We can help you with it. Reach out to Zignuts to know more.

Top 8 Chatbot Development Frameworks

1. Dialogflow

It is an interactive platform that allows you to design and create chatbots and voice apps (Amazon Alexa skills). Dialogflow has support from Google and is a popular tool for developing Actions. It covered the dominant messaging carriers like FB Messenger, Slack, Skype, Telegram, Twitter Etc. Communication becomes healthier with Dialogflow because it supports more than 20 languages. It is one of the best tools for developing chatbots without code. The platform fits the REST API, comfortable chatbot integration to your app, and custom interactive interfaces.

2. Microsoft Bot Framework

It facilitates you to use chatbots on business websites, apps, Microsoft Teams, Skype, Slack, FB Messenger, and more. The two most significant components are 1) Channel connectors and 2) BotBuilder SDKs.

Channel connectors enable you to relate the chatbot to messaging channels. And BotBuilder SDKs to execute the enterprise logic in the chatbot. BotBuilder SDKs support many versions like JavaScript, Python, C#, and it provides an Emulator to debug and imagine conversations. Developers get highly benefiting during the development.

3. Chatfuel

Chatfuel is a well-known chatbot builder platform for developing chatbots for Facebook Messenger. 

It provides drag and drops features to create Messenger bots using existing templates. A developer can set up the Messenger sequences from the Chatfuel dashboard. There is no need to write code when you use Chatfuel, and its free version allows you to access all features for up to a thousand subscribers. However, users will see the Chatfuel advertisement on your chatbot.

4. Rasa Stack

Rasa is an open-source framework and has two brilliant components Rasa Natural Language Understanding and Rasa Core. Rasa Core is a framework for creating a conversational chatbot. A detailed discussion can be interactive using supervised machine learning in Rasa Core. 

The most benefit of using this framework is to extend it on your server, including all components. Rasa is a readymade product and is used in large companies.

Rasa stack platform provides an advanced version with paid services and supports Slack, and Rocket. Chat, Telegram, Messenger, Twilio. The Rasa platform enlarges the open-source Rasa NLU and Core libraries with APIs, a user interface, and a customer-centric program, including business support. The platform was developed using Python.

5. BotMan

It is the most successful chatbot development framework for PHP. There are various chatbot development tools for Node Js, Python, Java, and C#. Botman is the solitary PHP framework that genuinely supports developers to create chatbots using PHP. Botman studio is a condensed version of Botman and Laravel. 

Botman can distribute your chatbot on the following channels: Cisco, Spark, Facebook Messenger, and Hangouts chat. HipChat. Microsoft Bot Framework, Slack, Web, WeChat Etc. BotMan provides a custom chatbot widget to add a chatbot to your website.

6. IBM Watson Assistant

Watson Assistant happens to develop conversational interfaces into any app, device, or channel. It is flexible to station chatbot on your website, mobile app, cell phone, messaging channels, and customer services tools. It provides an SDK for the developers to create apps around Watson assistant and supports 13 languages. The SDK can be used in Java, Python, iOS, and IBM gives free, standard, and premium plans to access the platform.

7. Amazon Lex

Don't be shocked. Amazon Alexa is empowered by the same technology. It is a service for creating quidnunc interfaces into any application using speech and text. Amazon Lex enables you to develop, test, and extend your chatbots from the same console itself. 

Amazon Lex bots can distribute to messaging platforms like Facebook Messenger, Slack, Kik, and Twilio SMS. It provides SDKs for iOS and Android for developing bots for your mobile apps.

8. GupShup

A messaging platform was endowed in 2004, and numerous developers used GupShup to develop chatbots. This platform gives tools for the lifetime of bot development, including scripting, measuring, hosting, monitoring, and analytics. It is a comfortable way to create chatbots for developers using these tools. Message API and Bot Platform are the essential components of GupShup. 

The Messaging API allows the developers to issue chatbots to more than thirty channels using a single API. Whereas Bot Platform will enable you to pick pre-build bot templates from a list and make it customize and distribute them. The platform is entirely free to use.

To Sum Up

We have hand-picked a list of chatbot platforms along with a list of chatbot development platforms and frameworks that are best for businesses. These chatbots can be of great utility to e-Commerce businesses, enterprises, online sales marketers, banking, retail, travel, education, real estate, hospitality, and more. Although these chatbots do have certain limitations, the benefits of enhancing your business leads and reaching your goal efficiently outweigh them all. A few of the chatbots listed above are chargeable with free trial versions, and some are completely free to use.

If you are looking to develop a brilliant AI chatbot for your business that will cater to your business specific needs, then read no more. Let us help you. Get in touch with us today and get a free consultation and estimation. We can help you build a fully personalized chatbot loaded with features and functions that will help you catapult your business.